Horizon Senior Living Residences is a fast-growing Canadian seniors' services company. It currently operates 7 retirement communities in Quebec, with plans for future growth. With over 1,500 apartments in Greater Montreal, Joliette and Bécancour, our mission is to offer residents a pleasant living environment (independent living, assisted living and memory care), quality care and services, within a framework of responsible management.

We're proud of our 500 dedicated employees who have a positive impact on the residents we serve, focused on wellness and our organizational values of integrity, professionalism, caring and resident focus.

The parent company, Spring Living, owns and manages 22 retirement communities and was recently recognized as one of Canada's fastest-growing companies (Globe and Mail, September 2024).

The Villa Domaine residence, located in the Bécancour region, is looking for a Rental Consultant.

Reporting to the residence's general management, you will be responsible for apartment rentals, ensuring growth in occupancy rates and maximizing revenues, as well as actively contributing to the satisfaction and quality of customer service.

In addition, you will be responsible for ensuring continuous improvement of the customer experience and consistency between the promise and the products and services delivered. Striving for excellence, you'll have the chance to act as an ambassador for the quality and influence of the residence's brand, with a view to generating a bank of potential customers and making the residence shine among the competition.

Main duties :

• Seek out new clientele by various means, and ensure the development, influence and visibility of the residence's brand.
• Professionally and efficiently manage all aspects of the rental process for vacant apartments.
• Seeks out customer feedback and diligently follows up and makes appropriate improvements
• Collects and updates customer service data on a regular basis, forwards information to general management and provides timely rental reports.
• Maintains trust, develops relationships, maximizes referrals and plans and executes special events
• Collaborates with leasing agents from other residences in the spirit of exchanging ideas and best practices.

Education and skills required:

• Minimum college-level training (or equivalent) in sales, real estate, administration, communications or any other discipline deemed relevant
• Minimum 2 years' experience in sales or leasing in the RPP sector
• Adequate knowledge of the Office suite, particularly Excel
• Focused on teamwork and multidisciplinary collaboration
• Strong interpersonal communication skills
• Excellent level of French (written and spoken)
• Results-oriented with proven leadership skills to effectively achieve quality, sales and retention objectives
• Ability to influence and challenge the status quo, getting the organization to do what it takes to achieve objectives
• Concrete achievements in leasing, canvassing and networking

Benefits and conditions

• Attractive salary
• Commissions superior to those offered in the market
• Several annual contests offering bonuses
• Group RRSP with up to 4% employer contribution
• Ongoing training and skills development support
• A friendly work environment where local leadership prevails