Horizon Senior Living Residences is a fast-growing Canadian seniors' services company. It currently operates 7 retirement communities in Quebec, with plans for future growth. With over 1,500 apartments in Greater Montreal, St-Jérôme and Bécancour, our mission is to offer residents a pleasant living environment (independent living, assisted living and memory care), quality care and services, within a framework of responsible management.

We're proud of our 500 dedicated employees who have a positive impact on the residents we serve, focused on wellness and our organizational values of integrity, professionalism, caring and resident focus.

The parent company, Spring Living, owns and manages 22 retirement communities and was recently recognized as one of Canada's fastest-growing companies (Globe and Mail, September 2024).

Résidence Héritage Plateau (Plateau-Mont-Royal) is seeking an Executive Director to fill the following position:

• Reporting to the Operations Manager, the Executive Director is responsible for the overall operation of the seniors' residence, including the annual operating and capital budgets, occupancy, maintenance of brand standards, resident services, activation, building services and communication with all community stakeholders. He creates and operates a retirement home where residents enjoy a lifestyle and quality of life that exceed their expectations. Maintain a safe and secure environment for residents, visitors and staff. All tasks are performed in the best interests of residents and their families, and in accordance with Horizon Residences for Seniors' vision, mission and values.

What you'll do with us:

• Oversees all aspects of financial management and operations of the residence and property programs to meet Horizon Residences for Seniors' expectations for a productive and profitable residence, while fostering an exceptional experience for residents and team members.
• Contributes to the annual operating and capital budget and occupancy targets and is accountable for meeting or exceeding monthly budget and occupancy targets and takes corrective action as required.
• Monitors service quality, reports, plans, organizes, implements and assists the management team in taking corrective action.
• Support the culinary team to deliver an exceptional dining experience to residents.
• Comply with all regulatory requirements, including CIUSS, Public Health and MAPAQ.
• Responds promptly to residents' and family members' concerns and takes corrective action, consulting with the Regional Director as required.
• Responsible for the maintenance of residences and equipment, including evaluating plans, organizing and monitoring repair and replacement needs.
• Manage the annual capital budget to ensure that all approved expenditures are effectively managed within the approved budget. Coordinate any capital projects with the investment team to minimize disruption to residents.
• Foster excellent teamwork, team performance and excellent relations with employees and workers - manage workplace issues and grievances promptly.
• Participate in the development, implementation and monitoring of action plans aligned with corporate objectives, with particular emphasis on continuous improvement in resident and staff satisfaction, occupancy rates, and the safety and quality of services and care offered.
• Control operating budgets and optimize the performance of human, material and financial resources. Prepare and submit reports required for monitoring and control purposes. Communicate regularly with staff, residents, families and partners to establish a climate of trust.
• Develop strategies, mobilize, execute activities and take concrete actions to promote the attraction, selection and retention of competent team members who are aligned with Horizon's values.
• Lead the annual resident and team member satisfaction survey and take corrective action as required.
• Perform other related duties as required.

What you need to work with us:

• Bilingual (spoken and written)
• Undergraduate degree in administration or other relevant training
• Minimum 3 years' experience managing a seniors' residence in Quebec. Strong sales, leasing and customer experience skills
• Excellent communication, organizational, planning and priority management skills
• Excellent written and oral communication skills in French and English
• Proficiency with Microsoft Office suite programs
• Experience in managing a union environment
• Experience with all aspects of RPA and MAPAQ certification.

What we offer:

• Flexibility and professional autonomy, with room for creativity and entrepreneurship
• Competitive salary and performance bonus program
• 4 weeks vacation per year
• Group RRSP with employer contribution of up to 4% (after 6 months' service)
• Group insurance and other benefits
• Permanent full-time position

Horizon Senior Living Residences is a fast-growing Canadian seniors' services company. It currently operates 7 retirement communities in Quebec, with plans for future growth. With over 1,500 apartments in Greater Montreal, St-Jérôme and Bécancour, our mission is to offer residents a pleasant living environment (independent living, assisted living and memory care), quality care and services, within a framework of responsible management.

We're proud of our 500 dedicated employees who have a positive impact on the residents we serve, focused on wellness and our organizational values of integrity, professionalism, caring and resident focus.

The parent company, Spring Living, owns and manages 22 retirement communities and was recently recognized as one of Canada's fastest-growing companies (Globe and Mail, September 2024).

L'Alto Residence (Ville St-Laurent) is seeking an Executive Director to fill the following position:

• Reporting to the Operations Manager, the Executive Director is responsible for the overall operation of the seniors' residence, including the annual operating and capital budgets, occupancy, maintenance of brand standards, resident services, activation, building services and communication with all community stakeholders. He creates and operates a retirement home where residents enjoy a lifestyle and quality of life that exceed their expectations. Maintain a safe and secure environment for residents, visitors and staff. All tasks are performed in the best interests of residents and their families, and in accordance with Horizon Residences for Seniors' vision, mission and values.

What you'll do with us:

• Oversees all aspects of financial management and operations of the residence and property programs to meet Horizon Residences for Seniors' expectations for a productive and profitable residence, while fostering an exceptional experience for residents and team members.
• Contributes to the annual operating and capital budget and occupancy targets and is accountable for meeting or exceeding monthly budget and occupancy targets and takes corrective action as required.
• Monitors service quality, reports, plans, organizes, implements and assists the management team in taking corrective action.
• Support the culinary team to deliver an exceptional dining experience to residents.
• Comply with all regulatory requirements, including CIUSS, Public Health and MAPAQ.
• Responds promptly to residents' and family members' concerns and takes corrective action, consulting with the Regional Director as required.
• Responsible for the maintenance of residences and equipment, including evaluating plans, organizing and monitoring repair and replacement needs.
• Manage the annual capital budget to ensure that all approved expenditures are effectively managed within the approved budget. Coordinate any capital projects with the investment team to minimize disruption to residents.
• Foster excellent teamwork, team performance and excellent relations with employees and workers - manage workplace issues and grievances promptly.
• Participate in the development, implementation and monitoring of action plans aligned with corporate objectives, with particular emphasis on continuous improvement in resident and staff satisfaction, occupancy rates, and the safety and quality of services and care offered.
• Control operating budgets and optimize the performance of human, material and financial resources. Prepare and submit reports required for monitoring and control purposes. Communicate regularly with staff, residents, families and partners to establish a climate of trust.
• Develop strategies, mobilize, execute activities and take concrete actions to promote the attraction, selection and retention of competent team members who are aligned with Horizon's values.
• Lead the annual resident and team member satisfaction survey and take corrective action as required.
• Perform other related duties as required.

What you need to work with us:

• Bilingual (spoken and written)
• Undergraduate degree in administration or other relevant training
• Minimum 3 years' experience managing a seniors' residence in Quebec. Strong sales, leasing and customer experience skills
• Excellent communication, organizational, planning and priority management skills
• Excellent written and oral communication skills in French and English
• Proficiency with Microsoft Office suite programs
• Experience in managing a union environment
• Experience with all aspects of RPA and MAPAQ certification.

What we offer:

• Flexibility and professional autonomy, with room for creativity and entrepreneurship
• Competitive salary and performance bonus program
• 4 weeks vacation per year
• Group RRSP with employer contribution of up to 4% (after 6 months' service)
• Group insurance and other benefits
• Permanent full-time position

Horizon Senior Living Residences is a fast-growing Canadian seniors' services company. It currently operates 7 retirement communities in Quebec, with plans for future growth. With over 1,500 apartments in Greater Montreal, Joliette and Bécancour, our mission is to offer residents a pleasant living environment (independent living, assisted living and memory care), quality care and services, within a framework of responsible management.

We're proud of our 500 dedicated employees who have a positive impact on the residents we serve, focused on wellness and our organizational values of integrity, professionalism, caring and resident focus.

The parent company, Spring Living, owns and manages 22 retirement communities and was recently recognized as one of Canada's fastest-growing companies (Globe and Mail, September 2024).

The Villa Domaine residence, located in the Bécancour region, is looking for a Rental Consultant.

Reporting to the residence's general management, you will be responsible for apartment rentals, ensuring growth in occupancy rates and maximizing revenues, as well as actively contributing to the satisfaction and quality of customer service.

In addition, you will be responsible for ensuring continuous improvement of the customer experience and consistency between the promise and the products and services delivered. Striving for excellence, you'll have the chance to act as an ambassador for the quality and influence of the residence's brand, with a view to generating a bank of potential customers and making the residence shine among the competition.

Main duties :

• Seek out new clientele by various means, and ensure the development, influence and visibility of the residence's brand.
• Professionally and efficiently manage all aspects of the rental process for vacant apartments.
• Seeks out customer feedback and diligently follows up and makes appropriate improvements
• Collects and updates customer service data on a regular basis, forwards information to general management and provides timely rental reports.
• Maintains trust, develops relationships, maximizes referrals and plans and executes special events
• Collaborates with leasing agents from other residences in the spirit of exchanging ideas and best practices.

Education and skills required:

• Minimum college-level training (or equivalent) in sales, real estate, administration, communications or any other discipline deemed relevant
• Minimum 2 years' experience in sales or leasing in the RPP sector
• Adequate knowledge of the Office suite, particularly Excel
• Focused on teamwork and multidisciplinary collaboration
• Strong interpersonal communication skills
• Excellent level of French (written and spoken)
• Results-oriented with proven leadership skills to effectively achieve quality, sales and retention objectives
• Ability to influence and challenge the status quo, getting the organization to do what it takes to achieve objectives
• Concrete achievements in leasing, canvassing and networking

Benefits and conditions

• Attractive salary
• Commissions superior to those offered in the market
• Several annual contests offering bonuses
• Group RRSP with up to 4% employer contribution
• Ongoing training and skills development support
• A friendly work environment where local leadership prevails